FAQ
Frequently Asked Questions
Everything you need to know about how CrashComp works, attorney fees, and the legal process after an accident.
About CrashComp
What exactly is CrashComp?
CrashComp is a free attorney referral and matching service for people injured in motor vehicle accidents. We are not a law firm, we do not provide legal advice, and we do not represent you in any legal matter. Our role is to help you quickly connect with an independent, licensed personal injury attorney based on the information you provide, such as your general location and the type of accident involved.
How does CrashComp make money if the service is free for me?
Attorneys and law firms in our network pay CrashComp for qualified referrals, similar to how many professional referral and matching services operate. This lets us offer the matching service to accident victims at no cost, ever. Our incentive is to make thoughtful matches, because attorneys who receive poor-fit referrals stop working with us.
Is CrashComp a law firm?
No. CrashComp is a referral service. We do not practice law, file lawsuits, negotiate settlements, or provide legal advice of any kind. Any legal representation happens entirely between you and the independent attorney or law firm you choose to hire.
How do you choose which attorney to match me with?
Matching considers factors such as your general location, the type of accident and injury involved, and attorney availability and case-acceptance criteria within our network. We aim to connect you with an attorney who regularly handles cases like yours in your jurisdiction.
Getting Matched
Can I use CrashComp if my accident happened a while ago?
Possibly, but timing matters. Every state has a statute of limitations — a legal deadline for filing a personal injury lawsuit — and evidence tends to get harder to gather as time passes. If your accident happened more than a few months ago, it's worth speaking with an attorney as soon as possible to understand what deadlines may apply in your state.
What if I'm not sure whether I have a case?
That's exactly what the free consultation is for. You don't need to know whether you have a viable claim before reaching out. An attorney can review the basic facts with you and let you know whether pursuing a claim makes sense, with no cost or obligation for that initial conversation.
Can I get matched with more than one attorney?
Our process is designed to connect you with a single, well-suited attorney for your specific case rather than sending your information to multiple firms at once. This means less phone-tag for you and a more focused referral for the attorney. We only share your submitted information with that one selected attorney or firm.
What happens after I submit the form?
Your information is reviewed and matched against attorneys in our network who handle your type of case in your area. When a match is identified, that attorney's office reaches out directly, usually by phone, to schedule a free case consultation.
Do you serve every state?
CrashComp works with a nationwide network of attorneys covering all 50 states. Availability and response times can vary somewhat by location, but our goal is to help accident victims across the country get connected with qualified local representation.
Costs & Attorney Fees
How do personal injury attorneys typically charge for their services?
Most personal injury and accident attorneys work on a contingency fee basis, meaning they only get paid if they recover compensation for you, typically as a percentage of your settlement or award. This lets injured people access legal representation without paying money out of pocket upfront. Fee structures vary by firm, so always ask about fees directly during your consultation.
Will I owe anything if I decide not to hire the attorney?
No. The initial consultation offered through our network is free and comes with no obligation. If you decide the attorney isn't the right fit, you're free to walk away without owing anything to CrashComp or the attorney.
Are there upfront costs to filing a claim?
Because most personal injury attorneys work on contingency, there are usually no attorney fees paid upfront. Some cases may involve costs like filing fees or expert witness fees, which attorneys often front and recover from any settlement — but this varies by firm and should be discussed during your consultation.
Your Case & Legal Process
What should I do immediately after an accident?
If you're able to safely do so: check for injuries, call 911, exchange information with the other driver, document the scene with photos, get contact information for any witnesses, and seek medical evaluation even if you feel fine. See our After an Accident guide for a full step-by-step checklist.
Should I speak with the insurance company before talking to an attorney?
Be cautious. Insurance adjusters, including your own, may ask questions designed to minimize the value of your claim, and recorded statements can sometimes be used against you later. Many people choose to speak with an attorney before giving a detailed recorded statement to any insurance company.
How long do I have to file a claim or lawsuit?
Deadlines, known as statutes of limitations, vary by state and by the type of claim (for example, injury claims versus property damage claims often have different deadlines). Missing a deadline can permanently bar you from recovering compensation, so it's important to understand the rules in your state as soon as possible.
What if the accident was partly my fault?
Many states allow you to recover compensation even if you were partially at fault, though the rules for this vary significantly by state (some use 'comparative negligence' and others use 'contributory negligence' standards). An attorney can explain how fault is likely to be assessed in your situation.